Liaison Director

Direct Responsibilities

	Name	Description	Type
	Circulate request to IGAC	Circulate the request to IGAC for review	Activity
	Develop Work Register	The details of liaison must be captured in a work register	Activity
	Draft Liaison Agreement	A new Liaison Agreement is drafted using the Liaison Agreement template.	Activity
	End Process		Start Point
	Existing Liaison Agreement?	Is there an existing relationship with the external organization?	Decision
	External industry body		Group
	IGAC review	Formal IGAC review	Activity
	IGAC Reviews Work Register	IGAC Reviews Work Register	Decision
	Internal group		Group
	Liaison Request Received	Circulate request to IGAC	Activity
	Negotiate Liaison Agreement	The terms of the Liaison Agreement are negotiated with the target organization.	Activity
	Project Team(s) Reviews Liaison	The project reviews the request with respect to the scope of its charter	Decision
	Reject liaison request	IGAC wil reject the liaison if it is 'undesriable' or there are no resources availbale to work it	Activity
	Request Approval	Send request to Approval Committee	Activity
	Send Request to Team(s)	Send the request to the project team for their review	Activity
	Send to TPC for Review	If IGAC is not sure if there is a project team or if it needs guidance on whether to proceed it will seek the advise of the TPC	Activity
	Start Process		Start Point
	Submit Liaison Activity Request	Request for liaison received from external body	Activity
	Work Register Review	IGAC reviews the work register and if necessary refers it back to the team for updating	Activity

LPOC

The team liaison point of contact acts as the advocate for the work register items.  This role is responsibile for maintaining a working relationship with the external industry group, facilitating open lines of communications between the industry group and all interested groups within the TM forum.                          

Direct Responsibilities

	Name	Description	Type
	Draft Liaison Agreement	A new Liaison Agreement is drafted using the Liaison Agreement template.	Activity
	End Process		Start Point

Approval Committee

Direct Responsibilities

	Name	Description	Type
	Approval Decision	Approval Committee vote	Decision
	Project initiation process	This is the current process documented elsewhere	Activity

Approval Committee

Approval Committee is comprised of Board of Directors, key TM Forum Technical Staff and chair of the Service Provider Leadership Council.

External industry body

IGAC

The IGAC is responsible for ensuring the liaison procedures are followed and that the TM Forum is provided expert recommendations and suggestions to guide its decision process with respect to working with other industry groups..

Direct Responsibilities

	Name	Description	Type
	Existing Project?	Does the liaison map to the work of an existing project team?	Decision
	IGAC review	Formal IGAC review	Activity
	IGAC Review	Conduct initial IGAC review	Activity
	IGAC Reviews Work Register	IGAC Reviews Work Register	Decision
	Intiate new project?	IGAC decides whether to start a new project to handle the request	Decision
	Maps to Existing Work Group	Does the liaison map to the work of an exisitng program or project team?	Decision
	Monitor Liaison		Activity
	Monitor Liaison	Once in place the liaison activity is monitored by IGAC on a regular basis	Activity
	Proceed with Liaison	Determine whether to proceed with Liaison Request	Decision
	Proceed with Liaison	IGAC decides whether the request is appropriate	Decision
	Reject liaison request	IGAC wil reject the liaison if it is 'undesriable' or there are no resources availbale to work it	Activity
	Start Process		Start Point
	Work Register Review	IGAC reviews the work register and if necessary refers it back to the team for updating	Activity

Internal group

May consist of TM Forum project teams, program groups, councils, board committees, and staff

Project team(s)

Direct Responsibilities

	Name	Description	Type
	Develop Work Register	The details of liaison must be captured in a work register	Activity
	Develop Work Register	The project team(s) will develop work register	Activity
	Draft Work Register	Working teams draft a work register to initiate the liaison activity.	Activity
	Project Team(s) Reviews Liaison	The project reviews the request with respect to the scope of its charter	Decision

TPC

Direct Responsibilities

	Name	Description	Type
	Existing Project?	Does the liaison map to the work of an existing project team?	Decision
	Maps to existing project teams(s)	The TPC decides whether the request maps to an exisiting project team	Decision