Work Request Capture and Rationalisation Sub Process

Excel Version

Process Risk Control Objective Control Name PCAOB Assertions
C
EO
V
RO
PD
Financial Statement COBiT Assertions
C
A
V
R
Key Control? Frequency Preventative / Detective Manual / Automated / Spreadsheet Ownership Linked Resources Test Plan
Work Request Capture and Rationalisation Sub Process

New work and change requests may be captured from a number of different sources using a common on-line entry point, (http://www.tmforum.org/Community/groups/collaboration_program_center/changerequest.aspx) .  These work requests are brought together into a single, consolidated list, indicating a priority level. Thes eare then filtered and assigned to an appropriate working group.

By default items entered here will be of a Maturity level 0 (not set) or 1.

Refer to detailed 'Work Request capture and rationalisation' sub process for complete details.

This process does not have any associated risks.